Please ask us for more information if you would like further clarification. WE ARE AN R2 CERTIFIED COMPANY.We're only human, we all make mistakes. If you have a question, feel free to ask and we will answer as best as possible. Please remember that we are a business open from 8:30AM to 4:00PM (CST) and closed on the weekends and national holidays. Due to the high cost of any services that provide tracking. PLEASE BRING EXACT CHANGE AS WE DO NOT HAVE CHANGE ON THE PREMISES! If an item is defective, we will replace it upon return of the original item and are able to confirm the condition. If no one is available leave a message and we will respond as soon as possible. This item is in the category "Business & Industrial\Retail & Services\Point of Sale & Money Handling\Credit Card Terminals, Readers". The seller is "amdrecycling" and is located in this country: US. This item can be shipped to United States.