You can return anything for up to 30 days after you receive it UNLESS MARKED AS IS, then all sales are final. Please contact me first and let me fix the problem.We try our best to describe the item as specifically as possible but we deal with many different items and we may not know exactly what to look for or exactly what should be included. The item "Verifone Wincor Nixdorf EPPV6 Keypad keyboard 01750159532 V6 EPP USA Reverse CES" is in sale since Tuesday, January 15, 2019. This item is in the category "Business & Industrial\Restaurant & Food Service\Vending & Tabletop Concessions\ATM Machines".dak" and is located in Kansas City, Missouri. This item can be shipped to United States.